I am most impressed with Natalia Willmott’s service and the huge range of her lovely products. Browsing Natalia's website is addictive and you can find just about anything for any person/occasion and at a varied price range – and if you need help or have a query, Natalia responds very promptly; she is a great communicator. The purchases I have made, each of a different type, have arrived quickly, have been well packaged and beautifully presented within. These items, including an unusual brooch and a unique graphite bird carving, are exquisitely crafted. Needless to say, I wholeheartedly recommend Natalia's enterprise.