Refund policy

If you wish to receive a full refund, the item needs to be received back within 28 days from the day the parcel was delivered. The items must be returned to us in pristine condition and in the original packaging.

Please note that refunds will only be given to the original purchasor.

We hope you will be happy with everything you receive from Natalia Willmott but in the unlikelyhood that an item is faulty please contact our team at contact@nataliawillmott.co.uk or on 07949240470. We will then will be able to assist with a replacement or a refund and let you know of the best way to proceed.